I’m Meghan a design leader and human-centered Service Designer with over 8 years of experience in consulting and service-oriented startups, solving challenges that range from optimizing tire supply chains to designing immersive theme park experiences and B2B digital experiences.
I can navigate ever-changing altitudes from detailed design to high level vision; zooming in and out across the customer journey, overseeing the work and jumping in with exceptional craft to bring products and services to life.
I love bringing people together, whether that’s for a workshop, team meeting, or around a dinner table with friends. Connection sits at the heart of my design process.
Skills & Work Experience
Skills—
Service Design
Human-Centered Design
Journey & Ecosystem Mapping
Service Blueprinting
Research Planning & Recruiting
Qualitative & Quantitative Research
Concept & Usability Testing
Research Synthesis & Analysis
Persona & Archetype Development
Concept Development
Workshop Design & Facilitation
Wireframing & Storyboarding
Digital & Physical Prototyping
Visual Design
Storytelling
Work Experience—
frog
Associate Director of Service Design, 2025-present
Senior Service Designer, 2022-2024
Refound
Senior Experience Designer, 2021-2022
Doblin
Design Strategist, 2018-2021
Moment
Product Design Intern, Sept-Dec 2017
Doblin
Design Strategy Intern, Jan-April 2017
Proctor & Gamble
Brand Management Design Intern, May-Aug 2016
Interbrand Design Forum
Graphic Design Intern, Jan-April + Sept-Dec 2015