I’m Meghan a design leader and human-centered Service Designer with over 8 years of experience in consulting and service-oriented startups, solving challenges that range from optimizing tire supply chains to designing immersive theme park experiences and B2B digital experiences.

I can navigate ever-changing altitudes from detailed design to high level vision; zooming in and out across the customer journey, overseeing the work and jumping in with exceptional craft to bring products and services to life.

I love bringing people together, whether that’s for a workshop, team meeting, or around a dinner table with friends. Connection sits at the heart of my design process.

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Skills & Work Experience

Skills—

Service Design

Human-Centered Design

Journey & Ecosystem Mapping

Service Blueprinting

Research Planning & Recruiting

Qualitative & Quantitative Research

Concept & Usability Testing

Research Synthesis & Analysis

Persona & Archetype Development

Concept Development

Workshop Design & Facilitation

Wireframing & Storyboarding

Digital & Physical Prototyping

Visual Design

Storytelling

Work Experience—

frog
Associate Director of Service Design, 2025-present
Senior Service Designer, 2022-2024

Refound
Senior Experience Designer, 2021-2022

Doblin
Design Strategist, 2018-2021

Moment
Product Design Intern, Sept-Dec 2017

Doblin
Design Strategy Intern, Jan-April 2017

Proctor & Gamble
Brand Management Design Intern, May-Aug 2016

Interbrand Design Forum
Graphic Design Intern, Jan-April + Sept-Dec 2015